Refund & Cancellation Policy
Last updated: 14 November 2026
Our products are digital data files that are delivered instantly after payment. Please read this policy before purchasing.
Cancellations
Subscriptions do not renew automatically, so there is nothing to cancel. Your access simply ends on the expiry date shown in your dashboard unless you choose to renew.
Refunds
- Because data is accessible immediately, payments are generally non-refundable once a file has been downloaded.
- If your payment succeeded but access was not activated, or you were charged twice for the same order, contact us within 7 days and we will activate access or refund the duplicate amount.
- If no file was downloaded and you request cancellation within 24 hours of purchase, we will issue a full refund.
Refund timelines
Approved refunds are processed within 5–7 working days to the original payment method through Cashfree Payments.
How to request
Email support@leadsquad.in with your registered email address and Order ID (shown in your dashboard under Orders).